Privacy Policy

Last Updated: February 2025

1. Introduction

Welcome to Konnect by Setara ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

Information You Provide

• Account information (email address, username, password)
• Profile information (name, date of birth, location)
• Content you create (sparks, threads, comments)
• Communications with us

Information Collected Automatically

• Device information (device type, operating system)
• Usage data (features used, time spent)
• Log data (IP address, access times)
• Location data (only if you enable location services)

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Personalize your experience
• Send you notifications and updates
• Analyze usage to improve our services
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. AI Features and Transparency

Konnect uses artificial intelligence to enhance your experience:

• Suggest content based on your mood
• Provide emotional analysis of your writings
• Offer personalized recommendations
• Moderate content for safety

Your AI choices: You can opt-out of AI personalization in settings. AI-generated content is clearly labeled, and you can request human review of moderation decisions.

5. How We Share Your Information

We may share your information with:

• Service providers who assist our operations
• Law enforcement when required by law
• Other users based on your privacy settings

We do NOT sell your personal information.

6. Data Retention

• Active account data: Retained while your account is active
• Deleted content: Removed within 30 days
• Account deletion: All data deleted within 30 days
• Backup data: Purged within 90 days

7. Your Rights

You have the right to:

• Access your personal data
• Download a copy of your data
• Correct inaccurate information
• Delete your account and data
• Opt-out of marketing communications

For EU/EEA Residents (GDPR)

You also have the right to data portability, right to restrict processing, and right to lodge a complaint with a supervisory authority.

For California Residents (CCPA)

You have the right to know what data is collected, right to delete your data, right to opt-out of data sales (we don't sell data), and right to non-discrimination.

8. Data Security

We implement security measures including:

• Encryption in transit (HTTPS/TLS)
• Password hashing (bcrypt)
• Two-factor authentication
• Regular security audits
• Access controls

9. Children's Privacy

Konnect is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If we discover such data, we will delete it immediately.

10. Contact Us

For privacy inquiries:

• Email: [email protected]
• In-app: Settings → Help & Support